The ‘Karen Struggle’ Is Real! People Share The most ‘Karen’ Things Done To Them
Over the past few years, ‘Karen’ has become one of the most infamous internet sensations and that too, for all the wrong but hilarious reasons. So, who is a ‘Karen’ and what does being a ‘Karen’ really mean? It is one of the most popular terms used on Reddit to address a specific genre of woman. You will most probably find these ‘Karens’ walking around with invisible tag of ‘always right’, annoyingly entitled, rude to the point of indecent, nosey, and always wanting to speak to the manager.
Our Redditors share the most ‘Karen’ things someone has ever done to them, binge read ahead –
Whoaa! No matter how belligerent ‘Karens’ are, they are always a fun encounter (well, mostly). Have you ever experienced a Karen in your life or are you one proud ‘Karen’ yourself? We won’t judge, but sure would enjoy your stories. So go ahead and write to us in the comments below your personal Karen moment.
When I worked at the Home Depot, a Karen told me that she didn’t want any black men to install her flooring. I was in charge of arranging her order and told her that we don’t select which individuals exactly will install her floor and that she’ll get who she gets. She proceeds to have a fit about it, demands white installers, asks to speak to my manager.
I’m so glad she did, because my manager’s name was Dwayne and he was a real big black dude.
Turns out she didn’t want to speak to the manager
You Talking To Me?
Blew up at me for ignoring her son, who was trying to hit on me by saying ~konnichiwa~ and calling me ~kawaii~. I had never met him before and I am not Japanese. She called me a stuck-up racist and insinuated that I should be glad he was worldly enough to “speak Asian” to me.
I just responded “Sorry, no English” (they had previously heard me speaking English with my friend, I’m pretty sure) and walked away.
Chocolate or Vanilla? BOTH!
When I worked at a bakery, Karen bought a chocolate cupcake and ate half of it. Karen then asked if she could return her half-eaten chocolate cupcake…not because she didn’t like it, but because she wanted to exchange it for half of a vanilla cupcake, “something less decadent.”
Like most bakeries, we did not sell cupcakes “by half.” She became offended when I asked if she wanted to purchase a vanilla cupcake.
Karen Is Always Right
I used to work in a public night shift service, kinda like an emergency room but for non-emergencies, to keep the hospitals clear of white codes (so anything from a fever to a sore throat, to prescriptions for urgent treatments), and a Karen walks in at 3am asking for a prescription for hypertension drugs, which isn’t unusual, as people (old people, more often than not, but she looked 55~) sometimes don’t notice they’re running low. Anyway, the law (not a rule, not my decision, the law) states that this service can only write prescriptions for potentially life threatening conditions’ drugs for a maximum of 72 hours coverage (so if you take one pill a day, I can only prescribe you a single blister. Here we don’t have bottles, but blisters), and while I’m writing the prescription Karen casually mention that she was insomniac, and while cleaning the medicine cabinet she realises she was down to her last full blister. My pen stops, I ask her to repeat, “full blister?” “Yeah”, so I take the prescription, tear it in half, then again, then I throw it in the bin, explaining her the law. She gets mad, starts yelling and threaten to call the cops. “Go ahead.” Cops came, and she triumphantly announce that I’m refusing to treat her. I explain the situation, and they ask her if it’s true that she has a full blister, and she of course (being a Karen who is always right no matter what) confirms it. The cops look at her (still with a look of triumph, waiting for them to arrest me), then at me, then ask her politely to leave, as I’m in the right. She’s livid.
The day after my boss called me and cracked up cause she went there during the day to talk to “the manager”, and she (my boss) told her the exact same thing. Never saw her again in there, weirdly enough…
You Can Never Forget Your Karen
Came up to my register and asked for the price of a protein bar. Every item in the store had a physical price tag, because we didn’t have scanners at the register.
I took it from her, flipped it over, and let her know it was $2.49 before tax. She asked me how much the case would be. Normally we did discounts for cases, but they had to be ordered ahead of time, so I started explaining we couldn’t do a discount unless – she cut me off aggressively and hissed “I didn’t ask for a discount.”
So I typed in $2.49 x 12, added tax, and told her the final price. She stared me down for a few minutes before asking me to get my manager. Once my manager arrived she spent literally 10 minutes tearing into me, describing me as the least helpful person ever, talking about my bad attitude, complaining about how awful and rude I was, etc. etc. etc.
I was working nearly full time (35.5 hours per week) and commuting to a school over an hour away four days a week. This lady took time out of her day to break me down to the point I started crying. Thanks Karen, I still remember you – hope you enjoyed your freaking protein bar
Beat 'Em With Kindness
Asked for my manager’s personal cell phone number to complain that I (seven months pregnant at the time) would not carry a refrigerator (that she had not paid for in the cost of her room) up to her second story room (we did not have an elevator), rather than just accept an upgrade for free because she didn’t want to unpack her stuff. She refused to believe we had rooms without fridges and I was just being fat and lazy.
When I refused to give her the cell phone number, she asked for corporate’s number. I wrote it down on a sticky note with a smiley face. She came down later and asked to move rooms. I made her pay the difference.
Never Ignore Karen
I used to work in retail, so I have come across my fair share of Karens. They were a huge reason why I went back to school and no longer work as a cashier.
Anyways, one day while I was manning the registers with a few other coworkers of mine, I had a massive nosebleed right as I was finishing a transaction. I grabbed a tissue and quickly excused myself to run to the restroom so I could try to get it to stop bleeding; this meant that I couldn’t say goodbye to Karen and give the little spiel about how I was oh so grateful for her shopping with us.
Anyways, after about 10 minutes, I was finally able to get my nose back under control and headed back to the registers. I saw her waiting to the side with a scowl on her face, arms crossed over her chest, the whole nine yards. She proceeded to scold me about how rude I was for not saying goodbye. After I apologized and explained that I had an unexpected nosebleed, she told me I should have tried holding it in and that the customer comes first.
My brain was literally “?????” after that.
That's Some High End Drama
I was a supervisor at Cost Plus World Market, a Karen comes in one night pushing a cart full of obviously used throw pillows and asks to return them. Of course she has no receipt, and instead wants us to just “look her up in the system”. Except she refuses to provide her information for us to try to look her up.
She starts yelling at my cashier and that’s when I stepped in to tell her very politely and calmly that she either needs a receipt or needs to provide us with her name and phone number. She starts screeching and screaming about how we’re stupid and she’ll get us fired and blah blah blah, then she demands an apology from the president of the world.
I’m certain she meant the president of World Market, but in her bleached hair fury she said “the president of the world” and I barely held it together as I calmly offered her the corporate feedback number. She wouldn’t take it and instead walked out of the store still yelling and without her cart of dirty pillows.
She returned about 20 minutes later, quietly apologized, and took her pillows with her, we never heard from her again.
No One Tells Karen What To Do
My sister in law is the biggest Karen I’ve ever met, complains in almost every restaurant we have gone to, but this one time they were moving house and my bro asked me to help, I was staying at their place for the delivery truck that was to arrive early in the morning, we were having drinks and my bed / mattress was on the living room floor, at around 1:15 I said I think I’m going to go to bed.
She replied are you kicking me out of my own living room, not realizing she is crazy, I joke “I guess I am”. She said no one does that and even though she had finished her last drink made herself two cups of tea. She didn’t go to bed till after two thirty she told me the next morning she stayed up to show no one tells her what to do
The One Where Karen Meets The Manager
Working retail one afternoon and here comes Karen with a return. At first glance it’s no big deal, just coming in to return a shirt. She walks up to the register, hands me the receipt to start processing and we exchange a pleasant greeting.
I take the shirt out of the bag to examine it and it is beyond disgusting. There were brown sweat stains all over it, from the pits to the stomach to the shoulder. It looked like whoever wore it rolled in mud or some nonsense.
I proceed to tell Karen that I cannot return the product because it had clearly been used and that only unused and re-sellable items could be returned.
Karen through a fit, started screaming at me and accusing me of calling her a liar and what not. I hold up the shirt and point to the brown pit stains and say ‘Karen, can’t you see this stain?’ Oh man did that make it worse. She continues making a huge scene and demands to see the manager.
News flash Karen, I am the manager and I’m not budging. After 20 or so minutes of complaining she finally leaves saying she’ll be complaining to corporate and getting me fired and blah blah blah.
Fast forward a few days. A guy walks into the store, finds the first store associate he can and immediately asks for me by name. Uh-oh, here we go again. Anyway, my associate bring the guy over to where I’m standing and I politely greet him.
The guy spends the next 10 minutes apologizing for his crazy wife Karen verbally abusing my staff and I a few days prior. Apparently, the guy went to the beach and did some type of CrossFit / HIIT training class IN THE SAND. Karen knows all of this; she was at the class with him! The guy ended up not liking the shirt for some reason and Karen thought she could pull a fast one on us by making a scene.
Think again Karen
It's Closed When Karen Says It's Closed
The mother of a girl I went to school with, comes into the shop I work at at 5.58pm (we close at 6), lights are half off, front door is closed, roller door is half down, and goes “Hi *my name*! I’m just running in to grab a few things!” Before I can tell her not to, she’s gone into the aisles. My manager comes over and goes “What are you doing? We have to be done by six!” He went to find her, she’s already got a basket full of things going “where are the capsicums? Can I just grab…?” keep in mind this is a fruit shop – half the items come off the shelves and into the cool room. My manager is literally the nicest guy ever and agrees to ring up her items as long as she pays card, as the cash is all packed into the safe. “No that’s ridiculous, I only have cash! *My name* Hun can you tell him I only have cash?” So I tell her the exact same thing, that we literally can’t access the cash once the safe is closed for the day. “Oh. Well can you just pay for it on your card and I’ll get *daughter* to pay you back?” I tell her that I can’t do that, she starts shouting about how unprofessional we are, that the shop is awful because half the items are gone (WE WERE CLOSED), and that she’s “never coming back!” (thank god). She avoids me at school events now, and I honestly feel sorry for her daughter, the stories I hear about this cow are shocking. Icing on the cake? Her name is actually Karen.
Karen's Lesson 101
I made a tiny mistake filling out a booking sheet for a company: I set the time 15 minutes later than asked by complete accident. Its a 2 second fix (for anybody!) to log back into the account and click on the correct time in the drop-down box.
Karen sat next to me and watched me do it.
Karen logged in, took a screenshot of it – didn’t fix it – then sent said screenshot to my line manager and said nothing to me.
After the lecture from my line manager about “paying attention to the details” I turned to her and was like “Why not just say ‘Hey dude, you made a mistake’ and just fix it?”
She doesn’t look at me, continues clicking away at her keyboard and says “Yeah, well, if you can’t do it right the first time, maybe you need somebody to tell you.”
I requested to move desks after that.
Karen & Karma Don't Go Along Well
I met plenty of Karens while working retail but there’s one who stands out. Karen was Indian and had the most entitled attitude of anyone I’ve ever met. She was also a regular customer so we had to deal with her shit at least twice a week.
Karen’s favorite pastime would be to literally fill a trolley with clearance items. These are a nightmare as you have to reduce the price on the till manually. Management were worried about scanning fraud and so had disabled the multiplication button on the till. This meant that each item has to be scanned and discounted individually. Once all of her items had been scanned and discounted, Karen would always kick up a fuss over the price, accusing us of overcharging her and demanding to see a manager.
Some managers would give in to Karen, which meant voiding the transaction and starting over. If they told Karen to get lost, she’d complain about “never shopping here again” and storm out, leaving a full trolley of goods to put back. Thanks woman. Either way, the entire show would take at least an hour.
There was a nice moment of karma for Karen however. One winter, we had an especially heavy snow storm. Our policy in this case is to clear the car park access to the spaces closest to the door. We do this as very few people come out when it’s snowing and it lets people park as close as possible. Not Karen though. Oh no. She pulls into the car park, drives into the uncleared section and tries to drive through a snow drift, hitting a covered bollard in the process. She then clomps into the store, demands to see the manager and proceeds to yell at him point blank. Apparently she was going to sue us and get every employee fired for “not clearing her usual parking space of snow”. Our manager responded by banning her from our store for being abusive towards staff.
Karen's Way Or Highway
It’s been long enough that I think anyone involved has long since forgotten.
Now, I should say that this didn’t happen to me personally, but it occurred in real time while I was (indirectly) present.
I was working for A Phone Company in a call center. We were in training for a new scope of service, and part of that training involved listening to some of those calls that ‘may be recorded for training purposes’. Normally, the recordings are selected semi-randomly, but this one was specifically selected because it had happened to a supervisor in our center ten minutes prior.
Karen called us in a fury. It seems that she had discovered that her son had replaced her number on his ‘five favorite numbers’ list with the contact information of an unknown female. She wanted us to change it back.
We legally could not do that. It’s not her phone, after all, and he made the change intentionally.
When the agent on the call tells her this, Karen flips her stuff in the way only a true ‘Karen’ can. It’s the full package: screaming, shouting, accusing us of being crooked, unfair, ‘the customer is always right’, etc, etc.
At this point, I should mention that Karen was calling from the store in her local mall.
After about five minutes of Karen Rage, we hear the following exchange:
*Serious ‘Authority Voice’* ‘Ma’am, if you can’t calm down, you’re gonna have to leave the store.’
*Mostly incoherent K-Raging* (sounds like ‘I will not calm down!’, ‘they’re cheating me’, and so forth).
*SAV* Okay — ma’am? — you’re under arrest.’
*Shocked, disbelieving pause in K-Raging* ‘I’m what?’
*SAV* ‘You’re under arrest, ma’am, for [something muffled and unintelligible].
This final declaration is followed by the sound of a mobile phone clattering to the floor/counter top, from where the sales person retrieves it:
‘Uh…yeah, sorry about that. I don’t think you have to worry about this any more, she just got arrested.’
'Cuz Karen Wants It All
One time, Karen put her own hair in her half-eaten plate of food and then threw a royal shit fit, demanding that her meal be comped and that she speak to the manager.
I went into the back of the restaurant, pulled out the orange hair with 3 inches of regrowth and asked the Mexican guys in the kitchen “HEY, DID ANY OF YOU BRING A WIG TO WORK TODAY?” They told me to buzz off.
Went back out, told Karen that nobody on staff has red hair with blonde roots (while staring directly at her disastrous dye-job) but the manager said we would be HAPPY to buy desert for the whole table to make up for this strange phenomenon.
The 4 other people at the table were clearly mortified and declined desert. She ordered cheesecake and they all sat there and glared at her while she devoured it.
Blood Type 'Karen' Runs In The Family
I worked at McDonalds during the time they switched to child’s fries and discontinued the caramel dip in Happy Meals.
Everyone was pretty cool with it but one country club looking Karen came in with her daughter and ordered a nugget Happy Meal with three cups of caramel dip, because Braelynn likes to dip her nuggets in it. I apologized and let her know we discontinued to caramel dip, which resulted in an instant melt down. Kid threw herself down on the floor in an absolute screaming tantrum, and Karen was screaming at me that we do have caramel dip and I’m obviously keeping it from her. Then the accusations of me, a 17 year old, purposely trying to starve her daughter. (Honestly, kid coulda benefitted from starving a bit) I’ve ruined her day, she’s a regular customer but she’s never coming back, where’s my manager, typical Karen stuff.
Manager eventually came out and just grabbed a sundae cup and filled it with a couple pumps of caramel, and Karen gave me a smug look and flipped me off.
Karen Wants It All
I used to own a photography store (sold cameras and did pictures for passports etc), we opened at 1pm on Mondays, but I happened to be at the store on Monday morning because I needed to get something, was planning on just grabbing what I needed and go home when Karen tried to get in through the locked door. Door had a sign on it that said we were closed, and a sign with our opening hours. I didn’t turn on any of the lights so it was also very dark inside. Karen started banging on the door, I was just about to leave so I went outside to tell her we were closed. Karen didn’t take it well and immediately demanded to speak to the manager. I said that I’m the owner, she then proceeded to shout, and curse, so much so that the manager of the supermarket across the street came out to help me. She then tried to make the supermarket manager force me to open my store almost 4 hours earlier. Didn’t work. Never seen the woman again.
Not Your Regular Karen
She was a friend of the family. Invited me to live in her guest room of her house for free when she found out I was living in a motel after a breakup. I was getting a great deal on monthly rates at this motel and they were letting me store all of my stuff for free on top of that, but, free is free. She was very strict on when I could be out in the common areas, when I could use the kitchen or shower, and wouldn’t let me park my car in the driveway because she wanted to leave the space in case the girl renting the basement suite bought a car. I wasn’t allowed to have friends over at any time. Shortly after I moved in, she also started telling my dad when and what kind of mail I was getting, for some reason.
After being there for 3 weeks, she told me I needed to start paying rent because it “wasn’t fair to the other girl living there.” The other girl was an actual renter paying for an actual basement suite with an actual tenancy agreement. I paid her for one month, long enough to find something else. I lost the great deal on the off season motel, and ended up getting a crappy basement suite elsewhere, but freedom was way better than living there.
When I moved out, (and I had given her notice I would be, despite not being an actual renter,) she told everyone who would listen that I was ungrateful and awful. Thankfully she was already on thin ice with my family, but jeez.
The High Maintenance Karen
Tried to return a top to the store I worked at 6 months after it was purchased. When I said there is a time limit on change of mind returns (she knows, she shops there a lot) she tried to tell me that was against the law. When I correctly pointed out that the law referenced faulty items she tried to tell me her bod not being able to fit into it was a fault of the garment. When I told her she could try her luck with corporate she stormed out only to storm back in later to ask for my name to add to her complaint to the ombudsman. I gave it with a smile (cos I was freaking right) and moved on with my day.
Karen Deserves The Best
A bunch of years back I was attending a conference and went out for dinner. There was a long wait at the nearest restaurant, so I settled in.
A woman with a very disabled son in a wheelchair came in and asked about the wait. It was even longer now, and she decided to move on. I stepped up and offered her my spot in line – i.e. I’d take the wait and she could have my spot.
Karen was one of the other women standing there, and she flipped the hell out over my offer. Screaming that I couldn’t do that, if I wanted to leave my table should go to the next person, blah blah blah. Up in my face, up in the other customer’s face, up in the manager’s face, everything.
Keep in mind, my swap meant nothing to Karen. She’d still get her table just like before, at the same time as before, but that wasn’t good enough for her. If ANYONE was going to get something nice, it was going to be Karen.
When the manager spent more time calming down Karen than helping us, both the woman with the disabled child and I walked out.
Karen, The Superhero
My SIL Karen, asked me not to put pictures of her children on Facebook. She said she was a very private person, and just didn’t want them there. That’s fine. If she had left it at that, I would have been okay with it. But then, she goes on to say, “you know because I put people in jail.” She’s not in law enforcement in any way shape or form. She’s a Human Resources Manager. I can’t wait to see the action packed movie this story will be based on; Karen’s children are abducted as payback for her condescending, no help whatsoever, human resources style, and she has to get them back. I wonder if Liam Neeson will play her?
Don't Mess With Karen
When I worked at a grocery store, a woman came over and said there’s water on the floor. I checked it out, looked like someone had a case of water leaking, so it was leaving a trail of very small spots of water. I went to the back to get a mop, when I came back, literally less than 30 sec later, she was laying on the floor next to a 3 inch circle of water. She was yelling about suing and me being lazy. She told the manager that I refused to clean the water because I deemed the small spots as insignificant. The manager believed her, even though I had a mop and wet floor sign in my possession. The manager said I was supposed to stand next to the spill until another employee walked by so no one would fall. I said but it took less than a minute to get the mop and the women already knew the spill was there..they fired me for arguing against a customer basically, because I wasn’t giving up, I have a hard time dealing with dumb stuff, couldn’t keep my mouth shut i guess. I hated that job anyway. The manager and customer were both Karens lol
Karen IS The Boss
I was 16, just got my first retail job at a big supermarket in England. I have my first shift and it goes well and my new manager, Karen, tells me she’ll text me my shifts. I get no texts but instead an abusive phone call telling me I’d missed my next shift. I get called in for a meeting and Karen tells me I’m a liar and lazy. She made me cry in my first ever job. Screw Karen
Kween Bee Karen
About a decade ago I was helping out my parents by doing their garden. Well their neighbor had other ideas of what I should do, and after she told me I woke up their infant son on purpose she would call the police.
In fact she actually called the police and apparently she had told them that I was on purpose vandalizing their garden. Police came by and spoke to them and then came into their garden all while she was pointing towards me about how I should be arrested for ruining the atmosphere in their garden and waking up their child – in the middle of the day.
Well after a couple of minutes where the police laughed and then spoke to the Karen, she was fined for wasting police time. She wanted to speak with their supervisor and since that wasn’t possible s he told the officers that she would go down to the police HQ and tell their boss how police had abused her if they didn’t arrest me now and throw me in jail. The police officers left and I don’t know if she followed through with her threat.
All of this just because I was sweeping dirt.
Just Go With Karen's Mood Already
I was helping this lady at work who was super rude to me and another coworker that was helping her too. She basically ranted that I was too short and that my coworker was fat but didn’t have enough breasts (she was making us try the clothing she wanted to purchase but it wouldn’t fit her cause it was a size 4 and she was a plus size). We were short on staff so while my coworker was helping her and another lady (not a Karen) approached me for help, I slowly disappeared and help her instead. Later on she complained that I just left her hanging which was true but not really since she eventually had two people helping her. Also, she didn’t even buy a lot compared to the nice lady that I helped.
NEVER Lie To Karen
I work in a dentist (booking appointments).
A mum was bringing her Autistic son to an appointment. I barely remember the phone call but she asked if there was parking, to which I said there is opposite but can get full quickly.
About 2 weeks later her sons appointment comes up. She doesn’t turn up but 10 mins later, calls to say she can’t make the appointment, was “promised” parking but was no parking available.
Told her she wasn’t promised parking and asked where she is. Turns out she drove past the clinic, couldn’t find a driving spot, drove to the other side of the city, to park, to call to cancel…
The phone call went on along the lines of;
“You lied to me”
“How dare you do this to my autistic son”
“I want to make a complaint as you’re discriminating”
After a few more cusses, I apologized if she was offended, to which she goes;
“That’s not an apology”
“I want an apology” (Never gave her one)
“I want your managers name”
“You need to go on a customer support course”
I’m pretty chill so I never talk back or raise my voice, but she just went on and on and on..
Karen Knows It All
Is this Karen? It felt like a Karen, lol.
I used to run a childcare site for after school care at a swanky Christian school. We also had a summer program. During the summer, we had a field trip to one of those giant arcade type places with a pizza buffet. All the parents sent baggies full of quarters for the kids to play with. One first grade girl opened up another kids backpack and took her quarters out. Both of the girls approached me and the one said “Stacey took my quarters out of my backpack”. I said “*Stacey, did you take quarters out of her backpack?” She nodded yes. I said okay, I’m going to need you not to touch anyone else’s backpack again for me- your mom sent lots of quarters and they’re in your backpack, you’ll all have plenty to play with. Well, the policy of the organization I work with says that if you “discipline” a kid about anything, or tell their parents about an incident, you have to write it down. I wrote like a hundred of these a week. It was no big deal. They occasionally came in handy to have documented behavior to talk to parents about patterns and problem solving. Well when I told her mom and gave her the form, she demanded that I change the verb “stole” to “took”. She was like “I will not sign a legal document saying my child stole 8 quarters. It has to say took”… I’m like okayyyyyy, so I change it. Then, I get an email the next day “formally requesting all copies of this form to be turned over to the parents and the document be struck from the record” because she “isn’t confident that proper research was done and possibly her daughter never took anything to begin with”. Okay, lady. So my company basically told me not to say anything and they’d contact her. She never said anything else about it again. They told me that they assured her that it was for our record-keeping only and wouldn’t follow her daughter in any legal sense
That's So Karen
When I worked at Harris Teeter (a small grocery store) I had a woman tell me that my nail extensions, which I had gotten for Prom, were not sanitary and that I was unhealthy. I tried to explain, no I wash my hands, I keep them clean, but before I could get a word out she said “I really don’t care.” And wouldn’t let me speak. She then went and complained to my manager because I was “slow”. The order before her was a $300 dollar order, yeah it took a bit. She also had three items and could have gone to self-check out. I had another woman insult my hair and another expect me to open my line for her when I was having a system error on that check out line. Needless to say I quit fairly quickly.
Don't Angry Karen
Left her card in the eftpos machine at the McDonalds I was managing as a teenager, rang me to say I needed to drive it out to her, that I ruined her night, ruined her family’s night, owed her free food and that she’ll be laying a formal complaint when I refused all of the above. She showed up 3/4 of an hour later with steam blowing out her ears asking for her card back. Last we heard from her.
Karen's Command = God's Command
When I worked at a popular arcade chain I had a Karen absolutely berating me because I wouldn’t give her kid a prize they didn’t win. So she wants a manager and when my manager comes over she straight faced this bitch’s whole rant until Karen goes “whatever happened to the customer is always right?” And my manager leans in a little and goes “we don’t have customers here, we have guests. Customers always right, guests are usually wrong, goodbye” and waved a security guard over to escort Karen out. Best day of work ever.